Media & digital communications

Evolve media and digital communications with the leading PSA and only modern ERP

Disruption is transforming media and digital communications, leading to uncertainty about the future of the industry while also fueling new business models and opportunities. With the only modern ERP and leading PSA solution native to the Salesforce platform, Certinia helps businesses quickly act on new opportunities and beat the competition.

Your customer-centric business platform for media & digital communications

Native to Salesforce’s leading cloud platform, Certinia puts your customers at the center of everything you do in media and digital communications; Helping you develop new revenue models, run more predictable business operations, and increase customer lifetime value.

Billing & revenue management

Automate any and
all revenue streams

Certinia empowers you to more easily deliver service-based offerings and service-product blends. Whether you deal in complex, subscription-based contracts, fixed-fee services, or individual products, all sources of billing and revenue management needs can be accommodated.

Customer-centric

Increase customer
lifetime value

By streamlining customer interactions with content offerings as well as project management, billing, and other financial functions, Certinia helps media organizations increase customer profitability and lifetime value.

Competitive advantage

Beat the competition

Plan, create, and deliver content and services faster and at better margin than competitors by reducing manual processes, supporting new revenue models, and acting on business-wide analytics.

Intelligent analytics

Make faster,
smarter decisions

You don’t have to hire an army of data scientists or buy expensive third-party tools and data warehouses to glean meaningful business insights. With project, revenue, and cost data for all of your business in one place, Certinia eliminates revenue leakage and provides powerful, holistic analytics.

Customers in media and digital communications

fcr solutions

FCR Media streamlines
PO processing by 75%

worldreader solutions

Worldreader delivers digital reading platforms with SCM