Professional Services Automation /

Resource Management Software & Resource Utilization

: Resource Management Software

Forecast, plan and manage resources more effectively.

Where a 1-2% improvement in resource utilization overall is the difference between hitting or missing your KPIs, resource management is critical — and complex. Get the visibility and tools you need to adjust your operating levers and move the needle on utilization.

Optimize resource management with sales collaboration

Resource planning: End communication bottlenecks. Ensure you can absolutely deliver what you sell today and anticipate what you need to do the same tomorrow.

  • Enable services to define and assess future resource requirements by role or resource
  • Gain visibility into your services pipeline
  • Go directly to the account or opportunity to get context of new project
Video tour
Resource planning & management on Salesforce

Plan confidently with facts, not guesses

Resource optimization: Match projects to resources with the right skills at the right time. Understand all aspects of a resource schedule — project time, PTO, non-billable time — to optimize staffing.

  • Track resource skills, certifications and availability
  • Manage change in a single, intuitive Resource Planner
  • Monitor and configure utilization measurements to meet your needs
Video tour
Resource optimization: Delivery Manager report - Demand by Role

Reduce time spent on the bench

Resource capacity: Stop stop relying on spreadsheets and guessing. Monitor capacity, backlog and availability across projects and schedule resources.

  • Drill down to resource schedule details online 24x7, even before it happens
  • Find, retain and develop the resources you need now and in the future
Video tour
Resource capacity: Capacity Hours by Role on mobile

Explore Resource Management