President & Chief Executive OfficerRead Bio
Scott Brown, President and CEO, leads FinancialForce's mission to help organizations connect the front and back office with the leading customer-centric business suite on the Salesforce platform. Before joining the company, Scott was Chief Revenue Officer for publicly-traded data analytics leader Teradata, where he led 5,000 professionals across sales, customer success, engineering, and global consulting teams-as well as a global partner ecosystem-to deliver an exceptional customer experience.
Scott has built life-long relationships with customers as he has helped them gain value and succeed in their businesses. Prior to Teradata, Scott held global sales and customer success roles at Cisco for 22 years, most recently leading teams of 3,400 professionals to deliver over $10 billion in annual bookings. Prior to Cisco, Scott spent 10 years working with ERP customers at System Software Associates and Effective Management Systems.
Scott earned an MBA in Marketing from Loyola University of Chicago and a BA in Marketing from the University of Wisconsin-Eau Claire. He has taught MBA-level courses at University of Wisconsin-Madison, Northwestern University, and Duke University.
Chief Customer OfficerRead Bio
As Chief Customer Officer, Scott Bajtos is responsible for maximizing the value customers receive from FinancialForce's leading Professional Services Automation and ERP solutions. Under Scott's leadership, the Customer Success and Professional Services teams provide consulting, education, technical support, customer success, and customer advocacy, while also driving maintenance renewal revenue. Additionally, his team influences product quality and partner experience to ensure a best-in-class experience for customers and partners across FinancialForce solutions.
With more than 30 years in the software and SaaS industry, Scott brings world-class expertise in customer success through consulting services, education, training, certifications, customer loyalty, and support programs that nurture customers for life.
Prior to FinancialForce, Scott held leadership roles at VMware for more than 11 years, most recently as Chief Customer Officer overseeing the company's global services team. During his eight years at SAP, he was Executive Vice President and General Manager, EMEA, and previously EVP and Chief Customer Satisfaction Officer, leading a team of 1,350 sales and delivery professionals at 10 sites around the world. Prior to SAP, Scott established global customer advocacy programs aimed at strengthening customer loyalty while maximizing revenue and satisfaction at a variety of companies, including Business Objects as Executive Vice President and Chief Customer Satisfaction Officer, and Cadence Design Systems as Vice President, Office of Customer Advocacy.
Scott holds a Bachelor of Arts degree with honors from Saint Mary's College of California.
Chief Product & Strategy OfficerRead Bio
Daniel Brown is Chief Product and Strategy Officer at FinancialForce and is responsible for guiding the company's product strategy to deliver on its ambitious growth plans and expanding the size and scope of the product development organization.
Dan joins FinancialForce with over 25 years of business software and SaaS solutions experience, including 15 years at Microsoft Corporation. Dan's most recent Microsoft role was General Manager of Corporate Strategy, where he led the company's internal digital transformation strategy.
Previously, Dan ran Microsoft's Dynamic AX and Dynamics NAV product teams, where he was responsible for their international business growth, product development, and shift to a cloud delivery model. Prior to Microsoft, he led the product group for Rivio, a Silicon Valley startup that built workflow-based SaaS applications, including financials management for small-to-medium sized businesses.
Dan holds a Bachelor of Science degree in Physics, a Bachelor of Arts degree in Philosophy, and a Master's degree in Computer Science, all from Stanford University, California.
Chief Revenue OfficerRead Bio
Tony Kender is Chief Revenue Officer at FinancialForce, responsible for developing and managing strategies to accelerate and scale global revenue. With more than three decades of experience in applications software business, Tony is a recognized leader in creating and leading high performance go-to-market organizations, having been responsible for sales, global marketing and channels teams across all industries and selling motions. Before joining FinancialForce, Tony was with Oracle's Human Capital Management (HCM) organization, holding roles as SVP & General Manager, North America HCM Sales, Global HCM Sales Strategy and SVP for HCM Global Strategic Customers. In these roles, Tony led the HCM Enterprise go-to-market sales strategy and execution, transforming the organization from on-premises offerings to the cloud SaaS offerings.
Vice President of Strategic PlanningRead Bio
Michelle Mathis is the Vice President of Strategic Planning at FinancialForce and is responsible for driving the company's planning cycles and business reviews, cross-business initiatives, and licensing and pricing strategy. Michelle joined FinancialForce with over 18 years of leadership experience, including seven years at Microsoft Corporation in the Dynamics Business Application division. Prior to Microsoft, Michelle spent over 16 years in the telecommunications industry. She held various roles, including several strategic pricing positions, at Ericsson, BellSouth (now AT&T), and Nortel Networks. Michelle holds a Bachelor of Science in Management from the Georgia Institute of Technology.
Senior Vice President of MarketingRead Bio
Nicole Milstead is Senior Vice President of Marketing at FinancialForce, leading all aspects of FinancialForce's global marketing efforts including strategy, revenue marketing, marketing communications, brand growth, and customer voice. Additionally, she oversees the company's Salesforce alliances organization with a focus on collaborative marketing with Salesforce.
Nicole has more than 20 years of experience leading marketing, business development, and partner & alliance teams for some of the world's most successful enterprise technology companies. During her tenure at Oracle, she ran go-to-market, field engagement, and business development programs that drove demand through sales-specific requirements and alignment. Previously, she led analyst relations for SAP and began her career in a sales role at Gartner. Nicole holds a Master's degree from the University of Pennsylvania and a Bachelor's degree from Lafayette College in Pennsylvania.
Chief Financial OfficerRead Bio
As Chief Financial Officer for FinancialForce, Ravi Narula develops and manages strategies to expand the business and accelerate revenue, overseeing finance, IT, information security, and facilities & real estate.
A growth-minded finance leader with significant experience in scaling organizations, Ravi has a strong record of success in business, finance, and operations across industry verticals including enterprise SaaS, networking, and communications.
Ravi spent the last 20 years helping to transform technology startups into large and mature public companies. Before joining FinancialForce, Ravi was CFO at Ooma Inc., where he helped drive the company's IPO, raised private and institutional money, played an instrumental role in growing the business domestically and internationally, improved gross margins, and created operational efficiencies. Previously, Ravi served as Chief Accounting Officer at Gigamon Inc., where he helped grow revenue and EBITDA margins while playing a critical role in the company's IPO. Ravi also served as CFO at BigBand Networks Inc., and his earlier career included finance leadership roles at Borland Software and Deloitte & Touché.
Ravi holds a Bachelor of Commerce degree from the University of Garhwal in India.
Founder & Senior Vice President, Strategic Customer ExperienceRead Bio
Debbie Ashton is the Senior Vice President of Strategic Customer Experience and a Founder of FinancialForce. Debbie has been instrumental in the growth and ongoing success of the FinancialForce business. In her current role, Debbie's mission is to work with our customers to understand their journey, ensure they maximize the value they derive from our solutions and enhance the overall customer experience.
As an ERP expert with over 25 years experience she has worked on the some of the industries leading ERP platforms. From the inception of FinancialForce Debbie has been in senior leadership positions including product strategy and development, global support and customer success.
Prior to FinancialForce Debbie ran the international product teams at Coda following the acquisition by SciSys and latterly UNIT4, during this time Debbie held leadership positions in product management & engineering, as well as presales and account management. Debbie has a degree in Applied Biology from Sheffield Hallam University.
Burton M. Goldfield
Independent Director and Chairman
Executive Vice President & CFO, NetApp
Vice President, Advent International
General Partner, TCV
Managing Director, Advent International
President & CEO, FinancialForce
Senior Vice President of Sales, Salesforce
CEO, Gray Matter Analytics
Advisor to the Board
EVP and GM of CRM Applications, Salesforce