Event: Business Transformation Forum

Join us at South Place Hotel, London on Wednesday 20th March as we bring together industry experts to share experiences and best practice around business transformation and how to set your business up for success. 

Topics being discussed will include:

  • Business Transformation, the why and how
  • Making a business case for investment
  • Software Evaluation, how to make the best choice for your business
  • Implementation, guidelines for a successful project 
  • Customer Case Study – experience and lessons learned
March 21, 2024

March 20, 2024

1:00 – 5:00 PM UK GMT

South Place Hotel, London EC2M 2AF

Webinar: Business Transformation Series

Join our Business Transformation Webinar Series from 29th February – 21st March. Over 4 episodes, industry experts will share their experiences and best practice around business transformation and how to set your business up for success.

Topics being discussed will include:

  • Customer Case Studies: The experience and lessons learned
  • Making a business case for investment
  • Software Evaluation: How to make the best choice for your business
  • Implementation: Guidelines for a successful project 
March 22, 2024

February 29 – March 21, 2024

11:00 AM CET

Virtual Event

Product Demo: Professional Services Cloud

In this 30 minute session, you will learn how growing tech and services companies are using Professional Services technology to automate processes and improve business-critical KPIs across both services delivery and finance.

March 28, 2024

March 27, 2024

11:00 AM GMT

Virtual Event

Event: Salesforce World Tour Washington D.C.

Learn how professional services teams can assess AI maturity and take the steps needed to realize tangible value by embedding AI directly into your service delivery processes.

Schedule a meeting with the Certinia team at Salesforce World Tour D.C. on April 10 to get started. See you in Washington, D.C.!

April 11, 2024

April 10, 2024

9:00 AM – 5:00 PM ET

Walter E. Washington Convention Center

In-Person Event

Event: Salesforce World Tour NYC

Learn how professional services teams can assess AI maturity and take the steps needed to realize tangible value by embedding AI directly into your service delivery processes.

Schedule a meeting with the Certinia team at Salesforce World Tour NYC on April 25 to get started. See you in New York!

April 26, 2024

April 25, 2024

9:00 AM – 5:00 PM ET

Javits Center, NYC, and Salesforce+

In-Person Event

Product Demo: Live System Preview of Certinia CS Cloud

More and more Customer Success is becoming a team sport! The trick is making sure all of the players are connected, enabling a winning team to deliver an exceptional and productive customer experience. There are many roles involved throughout the journey and every role plays a part in making the key moments matter—this takes visibility, communication and collaboration.

The industry trend is moving towards a convergence of the Professional Services, Customer Success and Customer Support teams—often under a single customer operations leader. This blending of the customer teams produces a shift in focus to customer outcomes and value across the end-to-end journey. The result is a more integrated set of processes, as well as a more complete and cohesive team delivering exceptional customer engagements.

Certinia solution experts will walk you through:

  • Identifying the right resources needed, at the right time
  • Guiding success through all lifecycle events in the customer journey
  • Ensuring the best practices needed are documented, repeatable and measurable 
  • Discovering how the tools will help reduce cost to serve and increase time to value

Register today!

April 30, 2024

Every other Wednesday

9:00 AM PT | 12:00 PM ET

Virtual Event

Product Demo: Live System Preview of Certinia Financial Management for Services

Companies across the industry spectrum are choosing to run their businesses on a single platform in order to consolidate technology and connect their front and back offices. It can be difficult for a services business to find an industry specific fit with powerful out-of-the-box capabilities. That’s because today’s financial management solutions were not built for service-centric organizations.

Enter, Certinia—the platform for services businesses.

Certinia solutions experts will review the financials and accounting capabilities of our platform that can help your business: 

  • Drive more accurate forecasts 
  • Lower days sales outstanding (DSO)
  • Accelerate the period-end close process 
  • Improve cash flow
  • Achieve faster time to insights

Don’t let poor processes and disconnected teams interfere with the growth of your organization—it’s time to run your Services as a Business.

April 30, 2024

Every Monday

11:00  AM PT | 2:00 PM ET

Virtual Event

Product Demo: Live System Preview of Certinia PS Cloud and ERP Cloud

Gain visibility into your business with the leading PSA and the only customer-centric ERP.

Certinia solution experts will show you how you can:

  • Bring predictability and efficiency to every stage of service delivery to grow more rapidly
  • Accelerate business value with comprehensive best practices and the most intelligent analytics
  • Keep projects on time, customers happy, and reports up to date–all on the leading business cloud platform from Salesforce
  • Get 360-degree visibility into your business and customers

Don’t wait–bring certainty to the business of services with Certinia PS Cloud and ERP Cloud solutions today!

April 30, 2024

Every Tuesday

11:00 AM PT | 2:00 PM ET

Virtual Event

Product Demo: Live System Preview of Certinia Advanced Resource Management

Are you ready to take your resource management strategy to new levels of efficiency?

Certinia solutions experts will show you how Certinia Advanced Resource Management solution can help you:

  • Bring predictability, certainty, and efficiency to all aspects of services delivery
  • Enhance optimization of resourcing and boost employee satisfaction
  • Execute a demand-side approach aligning capacity, allocation and skills with your customer demand
  • Accelerate business growth

Don’t miss out–reserve your spot now!

April 30, 2024

Every Wednesday

11:00 AM PT | 2:00 PM ET

Virtual Event

Event: TSIA World INTERACT

Certinia is a Diamond Sponsor at 2024 TSIA World INTERACT. You may find us at Booth #402.

AI is hot, but data for successful adoption is elusive. INTERACT is the first conference to present data around what works, what doesn’t, and what’s next in technology and services.

May 9, 2024

May 6-8, 2024

Marriott World Center, Orlando, FL

In-Person Event

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