Events

FinancialForce is excited to be a Platinum sponsor at this year's event. Join us September 21–23 on Salesforce+ for stories from those questioning the status quo, and leading by example. Hear their innovative thinking and visions for a better future. Get ready for success anywhere, Dreamforce everywhere.

Resource (and Workforce) Management (RM) across many industries is receiving increased attention as more companies realize the many benefits of better managing supply and demand of human capital. Since services are the lynchpin for successful IT solutions, maturing Resource Management processes is getting enormous focus and new investment.

RMI Connect is a unique virtual forum focused on helping project-based service delivery teams with improving Resource Management Maturity. Delivered virtually in two mini-events on September 22 – 23, RMI Connect will discuss how to baseline your Resource Management Maturity utilizing the RMI’s Resource Management Maturity Model, and explore best practices, tips and techniques to Accelerate Resource Management Maturity. The event will accentuate the ‘Connect’ part of our theme using an agenda structure and Zoom technology to provide more opportunities to connect with industry peers, process experts, and automation tool providers.

Customer experience is more important today than ever before and in response many companies are reimagining the customer journey and re-evaluating priorities. With complex offerings and stiff competition, customer-centric organizations are finding success in creating innovative experiences for both their customers and employees. The experience factor is quickly reaching the same level of importance as the outcomes of the solution or service itself.

Join our panel discussion with thought leaders from FinancialForce, Salesforce, CDW, and ICON.

For today's services organisations improving key business goals such as project resourcing, utilisation, forecasting and profitability is crucial for success.

If you are currently evaluating new Professional Services software or are interested in how to improve business critical KPIs we invite you to join our upcoming demonstration of FinancialForce Professional Services Automation (PSA) and find out how our solutions could help your business now and in the future. 

TSW offers Services leaders the opportunity to engage with peers and get customer engagement and business growth insight.

This event is a great opportunity to align your customer success, education services, field services, professional services, managed services, and support services teams to unlock new opportunities to retain and grow customers.

At Technology & Services World, you’ll learn how to optimize all aspects of your Services organization, solve top business challenges and ensure customer outcomes.