CUSTOMER BILLINGS & PAYMENTS CENTER

Customer communities to make billing more efficient and reduce DSO

Improve the efficiency of your collections staff and reduce average days sales outstanding (DSO) with personalized, self-service billing and payments communities for your customers. Empower them to manage their own accounts online and use built-in social tools for quick and easy communication.

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Live Demo: Business Suite
Get a complete, customer-centric view of your business
Mondays at 11am PT / 2pm ET
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Financial Planning & Analysis

An all-on-one platform solution that empowers teams to run a connected business

ERP Communities

ERP Communities

STREAMLINED PROCESSES

Centralized billing and payments

Streamline and centralize your billing and payment processes so everyone in your ecosystem can service customers faster and more effectively. Create secure, positive, engaging experiences for you and your customers.

HIGHLY CONFIGURABLE

Personalize to your industry
and/or processes

Configure the community, support multi-currency, multi-company, based on your specific business using the latest Salesforce Lightning Components built in. Leverage robust features to customize access rights based on role, ensuring only specific information appears based on the scenario.

professional services sales engagement
community chatter

SALESFORCE CHATTER

Collaborate in real-time

Built-in social capabilities from Salesforce Chatter make it easy to communicate and collaborate with customers. Improve customer satisfaction and speed up payment cycles.

BRANDED EXPERIENCE

Provide a consistent user experience

Customize the community to include the customer’s logo and colors, ensuring every payment interaction reflects the brand, on desktop, tablet, or mobile.

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integrated community

FULLY INTEGRATED

More value with FinancialForce
and Salesforce

Seamlessly and securely integrate billings and payments with other FinancialForce and Salesforce products including FinancialForce Subscription & Usage BillingFinancialForce Accounting, Salesforce CRM, and Salesforce Community Cloud.

“We now have complete end-to-end
visibility into our finances.”

Paul Steele, Senior Director, Seagate

“Even though we’re a small company, FinancialForce worked closely with us to help define our key processes, enabling us to implement the right tool to fit our growing company. Plus, because the FinancialForce solution is so flexible, it will support our changing needs.”

Ida Pai, CFO, DeepRoot

Sean McDermott

“Revenue forecasting is one of the biggest things that we do. Pulling data from our opportunities in sales and analyzing what the forecast is going to look like for revenue over the next 12 months is hugely critical for us.”

Sean McDermott, CEO, Windward

“After moving off QuickBooks and onto FinancialForce, we are able to do reporting for our combined companies all as one. FinancialForce was the perfect solution for our Salesforce-centric organization.”

Jim Radochia, CTO, SimuTech

“Knowing it was all going to be in one area where I could see from quoting through the CRM and onto cash collection, all in one place on the Salesforce platform,
I was sold.”

Sara Curry, Director of Operations & Finance, Interra Global