CUSTOMER BILLINGS & PAYMENTS CENTER

Customer communities to make billing
more efficient and reduce DSO

Improve the efficiency of your collections staff and reduce average days sales outstanding (DSO) with personalized, self-service billing and payments communities for your customers. Empower them to manage their own accounts online and use built-in social tools for quick and easy communication.





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ERP Communities

STREAMLINED PROCESSES

Centralized billing and payments

Streamline and centralize your billing and payment processes so everyone in your ecosystem can service customers faster and more effectively. Create secure, positive, engaging experiences for you and your customers.

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HIGHLY CONFIGURABLE

Personalize to your industry
and/or processes

Configure the community, support multi-currency, multi-company, based on your specific business using the latest Salesforce Lightning Components built in. Leverage robust features to customize access rights based on role, ensuring only specific information appears based on the scenario.

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SALESFORCE CHATTER

Collaborate in real-time

Built-in social capabilities from Salesforce Chatter make it easy to communicate and collaborate with customers. Improve customer satisfaction and speed up payment cycles.

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BRANDED EXPERIENCE

Provide a consistent user experience

Customize the community to include the customer's logo and colors, ensuring every payment interaction reflects the brand, on desktop, tablet, or mobile.

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FULLY INTEGRATED

More value with FinancialForce
and Salesforce

Seamlessly and securely integrate billings and payments with other FinancialForce and Salesforce products including FinancialForce Subscription & Usage Billing, FinancialForce Accounting, Salesforce CRM, and Salesforce Community Cloud.

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Featured ERP Customers

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