Optimize service delivery for telecommunications with FinancialForce on the Salesforce platform

Telecommunications companies today must contend with new technologies, demand to deliver services faster at a lower cost, and the drive for growth. With the #1 PSA and the only modern ERP solutions native on the Salesforce platform, FinancialForce is designed to scale with your business.

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Trusted by customers big and small

Your path to predictable business growth

FinancialForce Professional Services Automation (PSA) optimizes your professional services execution across business units, countries, and currencies, leading to improved employee retention, boosted utilization, and reliably on-time, on-budget project delivery.

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SERVICES AUTOMATION

Experience enterprise-grade services automation

FinancialForce PSA gives you the scalability, security, and flexibility of the world’s #1 cloud platform to support your service delivery. Additionally, informed by our experience working with global services leaders, FinancialForce comes with built-in best practices to help you improve win rates, utilization, and margins.

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Professional Services Automation for telecommuniation companies
Professional Services Automation for telecommuniation companies

BEST PRACTICES & PROCESSES

Leverage the richest capabilities

FinancialForce offers the richest set of capabilities of any PSA solution, allowing you to leverage packaged best practices and processes out of the box. You can also configure and continuously hone the solution to match the processes unique to your organization as your business evolves.

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Salesforce for telecommuniation companies
Salesforce for telecommuniation companies

CUSTOMER-CENTRIC

Be a customer-centric business

Eliminate broken “handoff” and “over-the-wall” processes, and instead provide a unified experience for both customers and project staff. Extend the project beyond your four walls to deliver transparency and collaboration to your customers, partners, and project team.

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Customer-centric software for telecommuniation companies
Customer-centric software for telecommuniation companies

BILLING & REVENUE MANAGEMENT

Get consolidated invoicing for
evolving revenue models

FinancialForce empowers you to more easily deliver service-based offerings and service-product blends. Whether you deal in complex, subscription-based contracts, fixed-fee services, or individual products, all sources of billing and revenue management can be accommodated.

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Billing & revnue management for telecommuniation companies
Billing & revnue management for telecommuniation companies

INTELLIGENT ANALYTICS

Make faster,
smarter decisions

You don’t have to hire an army of data scientists or buy expensive third-party tools and data warehouses to glean meaningful business insights. With project, revenue, and cost data for all of your business in one place, FinancialForce eliminates revenue leakage and provides powerful, holistic analytics.

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Intelligent analytics for telecommuniation companies
Intelligent analytics for telecommuniation companies

SALESFORCE PLATFORM

Get a 360° view
of your customers

Native to Salesforce, FinancialForce gives you a complete view of your customers, from opportunity to renewal. Your team can view and manage invoicing, pricing, revenue recognition, service delivery, accounting, reporting, and analytics all on a single platform.

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Salesforce for telecommunications companies
Salesforce for telecommunications companies

“FinancialForce is helping us make fast decisions,
and helping our employees maximize their time.”

Kevin Murray
SVP and CIO, Cincinnati Bell

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2020 Professional Services Maturity™ Benchmark Report

Discover key performance metrics for leading professional
services teams and see where your organization fits in
SPI’s PS Maturity Model™

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