Customer Stories

See how FinancialForce helps teams get organized and work smarter

elastic
MDA
splunk>
HewlettPackard Enterprise
cisco-logo
DocuSign

Elastic automates and improves core business processes with FinancialForce

See how Elastic—provider of real-time, scalable enterprise search, observability, and security solutions to organizations including Cisco, The Mayo Clinic and Verizon—drives business to new heights with FinancialForce PSA.

mda
mda logo

See how FinancialForce ERP and PSA enabled MDA to move all key financial and service processes to one platform

By implementing an end-to-end process across Salesforce and FinancialForce, MDA has been empowered to shift to a centralized service model.

Splunk builds an innovative services model

See how Splunk, provider of a big data platform for 18,500 global customers (including 91 of the Fortune 100), benefited by moving from inefficient systems to the #1 professional services automation solution from FinancialForce.

HPE delivers global services with FinancialForce PSA

See how the innovative technology giant tracks projects from creation to completion with FinancialForce PSA.

DocuSign increases professional services revenue using FinancialForce

Since its inception in 2003, DocuSign has been on a mission to accelerate business and simplify life for companies and people around the world. With its pioneering e-signature technology, DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements.

Why choose FinancialForce?

Listen to existing customers explain why they chose FinancialForce.

“The FinancialForce partnership and platform allows us to effectively manage and grow our solution business, by focusing on project profitability, labor, variance, utilization, and capacity. By enabling project collaboration and accurate delivery for customers, the solutions help us to improve the overall customer experience.”

Kim McCullough
Business Capability Leader
Philips

“When we decided to go with FinancialForce, the big attraction to us was being on Salesforce.”

Steven Mandelbaum, Vice President, Business Solutions

“With workflow efficiencies, automation opportunities, and integrated data driving business decisions, FinancialForce does not feel like an additional cost but more like a cost-saving exercise for our organization.”

Dan Paget, CSO, Jellyfish

“FinancialForce helped us transform and begin our journey to being a data-driven organization. If it wasn’t for this partnership, we wouldn’t have been able to make this huge change for the better.”

Mike Kennedy, CFO, Muscular Dystrophy Association

“FinancialForce gives us a lot more flexibility to meet our customers’ needs. We now have much more visibility into customer data, metrics and day-to-day operational insights. It’s a game changer.”

Daniel Menkins, Salesforce Supply Chain Product Owner, CBTS

“Compared to the competition, FinancialForce works seamlessly with Salesforce, making it more of a one-stop-shop for all departments.”

Bailey Dbouk, Sales Operations Analyst, 1E

“PSA has been amazing for us – and if your CFO is saying that we made his life easier and he wants more – that’s all you need as a CIO.”

Tony Sorensen, Vice President and Head of IT, Five9

“FinancialForce enables us to consistently deliver standardized and simplified services to our customers.”

Adam Jones, Strategist, HPE Pointnext Services Delivery

“FullCRM chose FinancialForce for two main reasons. The first one is scalability. We are able to grow our consultancy without any changes to the system. The other reason was Einstein Analytics. We are now able to predict what our resources are doing from month to month.”

Helen Peterson, Managing Director, FullCRM

“Most customers don’t want to worry about back-end systems, but they want them to be reliable, scalable, and they want their supporting partner to understand them.”

Mark Conklin, Senior Director of Operations Systems & Tools, Salesforce

“Simple tools cannot solve complex problems. But the sophistication of FinancialForce allows for solving complex problems. The reward at the end of that can be very powerful.”

Tyler Flora, Senior Director, Professional Services, Avalara

“With FinancialForce, we now have a fully automated snapshot of our customer portfolio.”

Lori Williams SVP, Global Customer Success, Traction on Demand

“I love how customizable this platform is for our organization. Everyone from sales, human resources and our project managers to accounting and our executive team are benefiting from our real-time data. As a result, we are on track for continuing our double-digit growth.”

Jim Topich, Senior Vice President, Kinetic Vision