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"The new reporting capabilities are fantastic. This solution will see my business through the next 10-20 years, at an affordable price!"

David Van Stralen, President, Louet North America

Louet North America distributes hand knitted yarn for sale by retailers and sells hand spinning and weaving equipment. Its president David Van Stralen had a vision to push the company towards the cloud and was integral in creating the first website in their industry in the mid 90’s.

Products in Use: FinancialForce AccountingFinancialForce Spend Management

Company size: Small

Previous system: Sage

Location: Prescott, Ontario, Canada

Industry: Distribution & Wholesale

AppExchange Rating: AppExchange rating 5 stars
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Business Issues

  • Unable to access information while travelling>
  • Server based system dependent on local internet connection>
  • Fees for annual updates and access to data on previous system were adding up>
  • Regularly experience data corruption>
  • One employee spending 10 - 15 hours per week invoicing>
  • Counting inventory and editing data cumbersome>

This a very robust and strong product which has allowed me to move my entire distribution business into the cloud.

David Van Stralen, President, Louet North America

Benefits & Results

  • Ability to access inventory and financial information from anywhere
  • Invoices automatically generated in FinancialForce Accounting when a packing slip is printing in FinancialForce SCM
  • Reduced staff by two people through invoice automation – significant to company with $1.5M turnover
  • Speed of posting invoices and completing bank rec means can do much more without staff support
  • Receivables which used to take a whole person now take 1 hour per day
  • Automation of statements – sent in click of button
  • Reports which had to be manipulated from data previously available at the click of a button
  • Salesforce and FinancialForce SCM integration mean all order and inventory management done on Force.com
  • Multi-currency capability has been critical in selling to largely USA customer base, from Canada and purchasing product from Europe

My labour costs are down as a result of these applications, due to automations and streamlining of processes. The bottom line, I am saving money by using FinancialForce, Less Software and Salesforce.

David Van Stralen, President, Louet North America