HPE delivers global services with FinancialForce PSA

FinancialForce enables us to consistently deliver standardized and simplified services to our customers.

Adam Jones, Strategist, HPE Pointnext Services Delivery

Challenges with project visibility

Prior to FinancialForce, HPE's service request management was done through highly manual worksheets, with no systematic data consolidation or mobility. Existing processes also didn't support end-to-end project management functionality, or the company's evolving portfolio complexity. Teams lacked visibility into projects and assigned resources, resulting in inconsistencies. Professional Services also had several separate systems, requiring HPE to spend time and money moving data around and training users.

HPE customer story