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"FinancialForce PSA has allowed us to put KPIs and targets in place to better track utilization and overall project performance within the business."

Alan Paine, Senior Project Manager, 1Spatial Group Ltd

1Spatial provides the software solutions and services that manage the world’s largest spatial big data. They work with users and creators of the largest geospatial databases on earth, helping them collect, manage, plan, maintain, publish and interpret location-specific information.

Clients include National Mapping Agencies, Land Registries, utility and telecommunications companies, and government departments including emergency services, defence and census bureaus.

A leader in their field, they have over forty five years’ experience and a record of continual innovation and development. Today, with an ever increasing reliance on spatial and location-critical data, demand for their expertise has never been greater.

1Spatial PLC is a group of innovative software and services companies, trading under individual brands, each offering market leading solutions in their specialized areas of expertise – 1Spatial Group, Avisen and Storage Fusion. 1Spatial also acquired Star-Apic, a leading European provider of Geographic Information Systems (“GIS”) software and solutions in June 2013 and completed the rebranding of the company into the global 1Spatial Group on 1st February 2014.

Products in Use: FinancialForce Accounting; FinancialForce PSA

Company size: Medium

Previous system: Microsoft Excel

Location: Global

Industry: Business Services

Business Issues

  • Unable to tie opportunities to projects which made it difficult to plan and allocate resources
  • Project Managers were unable to see how a project was performing because of poor system visibility
  • Forecast reports difficult to generate (functions lacking in Green Tree and spreadsheets)
  • Systems plagued with errors leaving no trust in data Systems. Also lacked ability to track time against specific projects which meant month end billing was often time consuming and error prone
  • Monthly project review meeting required a dedicated Support Officer to spend 2 days preparing and cross-checking information
  • Poorly performing projects not easily identified meaning steps weren’t taken to address issues

With the visibility into all aspects of our projects across departments that PSA allows, we are much more efficient and able to view projects in a whole new way.

Alan Paine, Senior Project Manager, 1Spatial Group Ltd

Benefits & Results

  • With FinancialForce PSA, all information is in one place, from leads to opportunities to project performance, allowing easy analysis and overall picture of project health
  • Now have the ability to assign team members for length of project broken down by milestones and activities
  • Timecards are now approved monthly allowing remaining scheduled hours to be updated
  • Teams can now view billings Vs current margins Vs baseline margin which helps keeps projects on budget and on track
  • Monthly review meetings require no preparation time and meaningful project data can be easily reviewed and analyzed
  • Badly performing projects are now easily identified using KPIs - empowers Project Managers to make faster, smarter decisions with project adjustments
  • Have gained greater control over projects and project performance with the ability to place strict controls on time booked to each project
  • Clearer project status reports can be pulled for customers straight out of PSA detailing exact time used on the project and remaining hours
  • Utilization targets are now stored on contact records within the PSA system
  • Able to provide deeper analysis on why resources may not be 100% utilized or how time is being used so managers can make swift adjustments
  • Project Managers are now able to see what Sales has in the pipeline and ensure opportunity information is accurate and updated before they begin a project