TSIA: Today’s New Services Mandate and the Future of Service Delivery
Professional services leaders are used to the ever-changing ways of delivering services. Given recent events, that need for change has been amplified. The industry has been moving to virtual delivery for some time now to help reduce costs and shorten project durations. Now we must deliver virtually to protect employees. Learn firsthand what it will take to successfully deliver.
Topics will include:
- Applying best practices for effective virtual delivery
- Inviting customers and partners into your projects without data replication
- Lowering DSOs to speed billing cycle and optimize cash flow
Everything discussed will not be Band-Aids for today's crisis, but rather strategies you’ll need for the new world of virtual employees.