FinancialForce Accelerate

Drive success across the
customer lifecycle

FinancialForce Accelerate is a comprehensive set of product and service solutions created to deliver value across all stages of your customer lifecycle experience. Designed from our extensive experience with businesses like yours — and developed to include industry best practices — to help you quickly adopt the #1 PSA and only customer-centric ERP solution to accelerate your value realization.

PROFESSIONAL SERVICES

A partner in your success

Partner with our professional services team for global implementation expertise with comprehensive best practices built-in and ready-to-run implementations, configured for your business. As your business evolves, we help you grow with additional services like health checks, training, and expert services.

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INTEGRATIONS

Unify your systems

To truly drive the change your organization requires, you need to be able to work with, and transfer data between, all of your applications no matter where they are.

The Salesforce platform enables FinancialForce to be extended with other on platform applications while providing the security and API model to integrate to off platform systems as well.

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TRAINING

Train your team for success

Take advantage of our existing training programs or work with our team to develop a program tailored to fit your specific needs. Accelerate end user adoption with in-depth, virtual, instructor-led training, tap into self-service training to learn a new function or refresh your knowledge, and partner with our professional services team for "train-the-trainer" project-based training.

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Customer Success

Plan for your success

We offer a choice of success plans to work for you. With our Premier Success plan, engage with your designated customer success manager to strategize a plan to accelerate user adoption, share best practice advice, gain guidance for achieving desired ROI, and learn about additional add-on services to maximize your value with FinancialForce.

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FinancialForce Community

Collaborate for your success

Tap into our online customer community to exchange ideas with peers and the FinancialForce team in our discussion groups. Get support, access documentation, release materials, on-demand training, video tutorials, download additional applications and extensions, and learn about the FinancialForce product roadmap. Provide feedback on new product features, or suggest ideas for improvement.

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CUSTOMER SUPPORT

Driven by customer success

World-class support offerings to get the most from your apps, address issues quickly, and accelerate ROI. Multiple support plans with add-on packaged services are also available to tailor your success plan to your specific goals.

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