Solidaridad future-proofs itself by standardizing on a single cloud platform

With all our data unified on FinancialForce and Salesforce, we are able to streamline our processes and steer the organization based on real-time data.

Erna Wegman, Head of Finance, Solidaridad

Solidaridad is an international civil society organization with over 50 years of experience developing solutions to make communities more resilient — from its early roots supporting repressed communities in Latin America to its current work fostering more sustainable supply chains. The organization currently employs over 1,000 people in 44 different countries. They have offices on 4 continents, in countries as diverse as Ghana, India, Indonesia, Kenya, South Africa, Brazil, Colombia, the Netherland, and the US.

Key benefits:

  • 30 legacy software systems replaced with one platform
  • 1 source of truth
  • Real-time project visibility

Solidaridad ran its accounting processes on 30 disparate accounting systems, making it extremely difficult and time consuming to manage global teams in 30 offices and make data-driven decisions. Siloed systems also made it challenging for Solidaridad’s project managers to track project-related expenses and report on the success of each project. The organization needed a way to unify all accounting and project data on its Salesforce platform.

With the help of Cloudteam, a firm that specializes in the implementation of FinancialForce and Salesforce, it found its solution in FinancialForce Accounting and FinancialForce Professional Services Automation (PSA).


With all project- and financial-related information unified, the organization’s financial controllers can access all centralized financial data and easily launch consolidation processes. In fact, they can consolidate data efficiently and much faster than before.

The ability to manage projects within FinancialForce on the Salesforce platform enables project managers to track actual project costs in real time.


Solidaridad can manage and view critical information clearly and report on a global level in real time. It can also steer the organization based on actual data and continuously improve management information and processes.

By leveraging a single cloud platform, Solidaridad is better positioned to connect its mission, funding, and administrative back office around a single end-to-end process and common data set. In turn, it is able to focus on what truly matters: producing more with less and ensuring that it’s done in a way that sustains people and the environment.


“FinancialForce is the logical choice in helping Cloudteam Company offer a complete and seamlessly integrated PSA/ERP solution to all our Salesforce customers. For service-based organisations we serve, FinancialForce's PSA functionality delivered efficiencies and cost savings to run their business better, faster, and smarter as part of their digital transformation strategy.”

Gert-Jan Ter Weeme
Founder & COO
Cloudteam Company