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Blue Shield of California Foundation, an independent member of the Blue Shield Association, is a not-for-profit health plan dedicated to providing Californians with access to high-quality health care at an affordable price. Its pledge is that if it earns more than two percent net income in any year, it will return the difference between what is earned and the two percent to its customers and the community.

Read more about how Blue Shield made Finance social with FinancialForce Accounting on CFO.com and Ventana Research.

Products in Use: FinancialForce Accounting

Company size: Small

Previous system: QuickBooks

Location: San Francisco, California, US

Industry: Nonprofit

AppExchange Rating: AppExchange rating 5 stars
Read the full review

Using FinancialForce Accounting has allowed us to speed up our AP process. It’s more automated, more efficient and we are able to get it done at least 1 day earlier.

Scott Travasos, CFO

Business Issues

  • Networkability was poor and there was no systems integration
  • Never had an accurate real-time view of financials – QuickBooks only provided monthly reports
  • Inefficient systems and processes meant if one person was out, the whole department came to a grinding halt
  • Pay cycle not fast enough
  • Multiple systems meant data integrity issues and unnecessary errors

Benefits & Results

  • The Cloud + Force.com + FinancialForce.com = Total automation across accounting system
  •  Organization is more agile, responsive and in a better position from all areas of business
  • Audits are easier with dual approval system (via Salesforce workflow)
  • Teams spend less time in transactions and more time in strategic analysis and value added work
  • Time to complete pay cycle reduced and soft close much faster
  • One data source means less errors
  • Dashboards deliver snapshot up to date financial data at the push of a button
  • Getting closer to goal of paperless office with a single system and the ability to automate workflows
  • Chatter has enabled the company to work collaboratively, remotely and eliminated that pain of digging through emails for info