"I have been very satisfied with the application but more importantly, I have been thrilled with the responsiveness of the team at FinancialForce."

Michael Marshall, Accountant, Blackstone Networks

BlackStone Networks augments IT staff or stands alone as a dedicated service provider of IT, phone & business application needs. By performing a full audit of a company's IT use and needs, they will customize a solution, and manage the entire implementation and integration to ensure it successfully meets the company's needs. In addition, BlackStone Networks provides remote and on-site help desk support.

Products in Use: FinancialForce Accounting

Company size: Small

Location: Costa Mesa, California, US

Industry: IT Services

AppExchange Rating: AppExchange rating 5 stars
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Business Issues

  • Lack of control and user profiles meant no system lock down
  • Double data entry required due to lack of integration with CRM
  • New, growing company needed scalable solution
  • Journal entry in Quickbooks painful

Whenever we have had a hiccup, FinancialForce's team got on top of it immediately.

Michael Marshall, Accountant, Blackstone Networks

Benefits & Results

  • Month end reduced to 2 days
  • Reports which had to be manipulated from data previously available at the click of a button
  • Staff are able to work remotely with complete access to the system
  • Management style has changed now they have access to information they couldn’t see before
  • Controls put in place to avoid data errors and mass visibility of finances
  • As build more info and change quality of data, employees feel happier to pull information themselves

We had been using Salesforce for some time and after seeing FinancialForce, it made perfect sense to sync the two together seamlessly.

Michael Marshall, Accountant, Blackstone Networks