Ahead is purpose built to enable companies to understand and take advantage of today’s revolutionary technologies. These technologies drive the next-generation data center, which improves agility, availability, and responsiveness, and takes out cost. Our technologists, consultants, and sales team help clients evaluate the potential technical, operational, and financial benefits of these innovative solutions. Where the benefit is adequate, we work to properly architect, procure, and deploy these solutions in a timely and effective manner.

Products in Use: FinancialForce Revenue Recognition; FinancialForce PSA;FinancialForce HCM

Company size: Medium

Previous system: Tenrox

Location: Chicago, Illinois, US

Industry: IT Services

AppExchange Rating: AppExchange rating 5 stars
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We needed a system that would grow with us and save us time and money. The efficiencies and cost savings we have realized as a result of FinancialForce PSA have enabled us to do this.

Jocelyn Garrison, Financial Analyst

Business Issues

  • Information not easily accessible
  • Management unable to see into sales funnel and view project status
  • Disconnect between Management and Engineers in field

Benefits & Results

  • More granular information around projects and resources e.g. How much time a person is spending on a single task.
  • Time card and expense tracking is easier
  • High level Management Buy-In
  • Processes streamlined
  • On-demand real-time reporting led to reduction in headcount
  • Chatter has increased collaboration between all departments by 20%
  • Email volumes have been reduced by 15%
  • Improved customer service as Sales can see project status after sale is made