ERP AND SERVICES COMMUNITIES

Customer collaboration
and self-service built-in

Effective partner, customer, and team collaboration should be top of mind for every organization. Take advantage of built-in communities from FinancialForce to drive effective communication and elevate efficiencies.

FinancialForce Communities
Einstein Analytics

Why Customer and Partner Communities Matter More Than Ever

“There’s no time to waste. This is partly about virtual technology, but it’s more fundamentally
about how you build, sell, AND deliver your professional services.”
Bo Di Muccio, Distinguished VP, Professional Services Research, TSIA

Communities

COMMUNITIES FOR SERVICE DELIVERY

Keep everyone in the loop

Optimize your partner and customer interactions with Services Community from FinancialForce. Easily share project information and status updates, submit time and expenses, collaborate from any device, and communicate in real-time with Salesforce Chatter built-in.

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COMMUNITIES FOR FINANCE

Customer-centric, self-service billing

Speed up collections and streamline customer service with the FinancialForce Customer Billings & Payments Community. Empower customers to easily view account information, resolve questions using Salesforce Chatter, make payments online, and track activity and balances.

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Centralized billing
Cloud ERP Solutions

Trusted by customers big and small

Why Customer and Partner Communities Matter More Than Ever

Services organizations must evolve their business practices and technologies to ensure that customer experience stays positive, projects stay on track, and revenue stays strong.

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