Clicktools is the premium feedback software for business. It enables organizations to improve customer experience by collecting, centralizing, and acting on customer feedback, using surveys, call scripts, and web forms that integrate with CRM. Notably, Clicktools was the first survey provider to integrate with Salesforce™ and was an original member of the AppExchange®. The solution offers enterprise-class features including dozens of question types, smart CRM mapping, dynamic text and questions, multi-language, mobile-friendly surveys, reporting and dashboards, data integrity management, an add-on text analysis solution, and more.
With Clicktools, you can create customer and employee surveys of any kind and combine the responses directly with your FinancialForce solution - all in real time. The result is greater customer satisfaction and loyalty, and a more engaged workforce.