One of the key drivers for growing new revenue streams is that service offerings are changing – customer outcomes are steadily gaining in popularity with increased revenue coming from existing customers.
TSIA Executive Director Thomas Lah, in his 2015 Service Capabilities Heatmap discusses how service organizations are changing. As revenue from product sales continues to decline, revenue from new service offerings is picking up the slack and it’s driving ongoing consumption and business outcomes for customers.
In this 30-minute webinar you’ll learn about:
– Changing customer expectations around services delivery
– How an adoption mindset and focus on business outcomes creates new revenue opportunities
– The role of technology to enable this transition
It’s a 30-minute investment that could help shape your future strategic success. I hope to see you on October 1st. Register now.