FinancialForce News and Insights

TSW San Diego: See how HPE improves sales through better services experiences

Looking for new ways for your services teams to work better with sales to grow business?

Hewlett Packard Enterprise (HPE), one of the largest technology companies in the world, will dive deep into this very topic in the must-see session Driving Growth by Enabling Optimal Sales Through Service Experiences during the upcoming TSW show, happening May 7-9 in San Diego.

Service teams interact with customers 5-15 times more than sales, according to TSIA research. They are the daily and weekly point of contact, the first to hear customer challenges, and the ones powering customer satisfaction and retention. But all too often services and sales teams aren’t aligned well enough to improve opportunities and success rates.

During this special session at TSW, Adam Jones (Advanced Planning and Innovation Lead, HPE) will reveal how his division optimized the role of services to work smarter with sales across the entire customer journey, working together to quickly spot growth opportunities and deliver on customer expectations. Adam will also discuss how his organization uses FinancialForce Professional Services Automation (PSA) to power their success.

The session will take place on Tuesday, May 8th from 3:00 – 3:40 PM PST in Harbor B, 2nd Level.

See FinancialForce PSA close-up: Booth #8

At the TSW | EXPO, you’ll have the chance to check out the newest products on the market that can benefit your business, including the PSA solution used by HPE. Head to Booth #8 or schedule a meeting with us and see how FinancialForce PSA combines advanced resource planning, project management, sales collaboration, and financial tools to give you deep visibility into capacity, backlog, and skills availability. See across projects, schedule resources, and drill down to resource schedule details online. Talk to our booth experts, get a demo, and discover why FinancialForce is the #1 PSA on the Salesforce platform.

TSW 2018: Blending service and sales motions

The Technology Services World (TSW) conference is produced by the Technology Services Industry Association (TSIA), dedicated to helping grow services large and small organizations across the technology industry. This year’s event is focused on how services and sales team can work together to unlock new opportunities for revenue growth and customer retention. If you haven’t registered yet, there is still time

Hope to see you at the show!  If you aren’t going and would like to reserve a demo for FinancialForce PSA, you can register for one here.

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