Snowden Group, headquartered in Perth, Australia, is a mining industry consultancy firm that does both professional education and technology, specifically for the mining industry.
Switching from Microsoft Dynamics to FinancialForce PSA
Snowden’s previous system was Microsoft Dynamics. Before switching from Microsoft Dynamics to FinancialForce Professional Services Automation, project managers had no visibility into project health due to poor reporting. Other issues included:
- Consolidating data was painful and error-prone; no centralization of the software
- Forecasting was inaccurate via the capacity model in place
- Opportunities often lost because there was no way to see outside the local resource pool
- Insight into project profitability only visible once a month during the monthly reconciliation and invoicing process
Real-time visibility across budget, resources and expenses
After implementing FinancialForce, Snowden now has the data they need to keep on top of project health. Watch their FinancialForce PSA testimonial video to find out all the benefits they are enjoying in addition to having deep, real-time visibility across important project metrics:
Read the full case study here.