Lexmark uses FinancialForce PSA to gain real-time data and achieve accurate financial insights
Powered by the financial strength and global reach of Lexmark International, Perceptive Software offers a complete set of process and content management software technology. They focus on structured and non structured data from an integrated approach, combining the device, the software and the people to provide solutions to customers.
Before using FinancialForce Professional Services Automation, everything was in spreadsheets that individuals managed – “it was whatever spreadsheet worked the best for that person not necessarily an enterprise focus on delivery.” This caused a scale problem as far as how projects were managed, and didn’t offer much in making quick decisions off of this disparate information.
This is where FinancialForce PSA came in. Now, every customer interaction gets logged within FinancialForce, keeping their teams tightly intertwined with one another. They’re now able to make real-time decisions, get accurate financial insights and execute customer-centric processes with every engagement.
Watch the full case study below to see how FinancialForce PSA gives Preceptive Software “whole-picture” project management.