FinancialForce Professional Services Communities improves orgs’ service delivery

FinancialForce News and Insights

FinancialForce Professional Services Communities improves orgs’ service delivery

Today we are excited to announce the general availability of FinancialForce Professional Services Communities, a social project management platform for professional services organizations (PSOs), their customers and partners. We’re proud to say that it is the first project collaboration platform built for services professionals on the Salesforce Platform.

Personalized channel of communication

FinancialForce Professional Service Communities will empower PSOs to create a personalized channel of communication for each customer while providing real-time project information at their fingertips. The new offering also enables consultants, partners and subcontractors to better stay aligned on goals, resources, timelines and strategies, creating more successful client experiences and higher satisfaction.

We’ve been introducing Professional Services Communities to customers the last two weeks and the reactions have been extremely positive!  One of our early adopters, Jim Murray, CTO of USDM, shared some early feedback of Communities, as well as their future plans:

“We see Professional Services Communities as an important part of our customer engagement initiative.  It helps us create a more personalized, transparent and collaborative experience with our clients and allows us to better manage and communicate with partners. Communities bring together disparate pockets of data and insight to help us better serve our customers, provide real-time updates to projects, exceed their expectations, to build a stronger, long term relationship. What’s more, it opens up a new marketing channel on which we can share information about new services to customers. This new platform will be integral to helping us grow our business!”

We welcome you to learn more about Professional Services Communities and look forward to hearing your feedback and new use cases!  

Read the full press release here.

CALL NOW Schedule Demo

Just fill out the form
or call 1-866-743-2220

Customers: Please contact support

FinancialForce cares about your privacy. We may use this information for our legitimate interests to provide you with information about products or services that may be of interest to you. Learn how FinancialForce may use your information. Adjust your preferences or unsubscribe.
Let’s talk Close
  2. Leadership Board
  3. Training
  4. Careers