our management team. Samantha Loveland joins FinancialForce.com as the Vice President of Customers for Life, and John Moss joins us as General Counsel. Sam brings an extensive background in customer service and experience, having led worldwide customer engagement programs for salesforce.com and Yammer during periods of extreme growth. She has also recently worked in similar roles for Microsoft (after acquiring Yammer) and Findly. In her new role, Loveland will spearhead our Customers for Life program, a strategic new arm that brings together all customer-facing departments. Customers for Life will encompass customer success, support and consulting, and will play a central role in nurturing existing and future customer relationships. John will be responsible for managing all legal affairs, including commercial and financial contracts, mergers and acquisitions, licensing, regulatory compliance, and other important functions. He previously served as general counsel for Intraware (now Flexera) and salesforce.com, where he led global commercial contracts for over seven years. Their leadership will be key as we expand globally and continue to grow our recurring revenues at over 80 percent. I welcome them both and look forward to working closely with them moving forward! Learn more about Sam and John‘s background on their LinkedIn pages.