Delight customers: quick response times & faster service delivery using the Salesforce platform
Join us next week on June 7th for a live 30 min webcast and learn how you can maximize your Salesforce platform to centralize customer requests and speed up delivery response time. Jessika Botruff, Certified Salesforce Administrator, will reveal details on how she utilized native Salesforce functionalities to help manage, collaborate, review and close customer issues – all from a single customer management console
Title: Delight Customers with Faster Response Times and Faster Service Delivery with Salesforce
Date: Tuesday June 6, 2016
Time: 10:00 am PST / 1:00 pm EST
Duration: 30 mins
Jessika Botruff, Certified Salesforce Administrator
Jessika has been a Salesforce Administrator since 2009 and became a Salesforce Certified Administrator in 2013. She’s also the co-leader of the Columbus Women in Technology group.
Kevin Roberts, Director of Platform Technology
Kevin has over 25 years of back office systems integration experience and is a key figure in the growth of the Salesforce and FinancialForce ecosystems.