Company also launches FinancialForce Community 2.0, a collaborative portal where customers can network, share experiences and exchange ideas
San Francisco – October 13, 2014: FinancialForce.com, the leading cloud ERP provider on the Salesforce1 Platform, today announced the winners of its second annual FinancialForce 360s Customer Excellence Awards. Honorees were recognized for their outstanding achievements on stage today atFinancialForce.com’s annual customer conference, FinancialForce Community Day.In addition, the company announced today the launch of FinancialForce Community2.0, a one-stop collaborative portal where customers can come together to network, exchange best practices and learn from each other.
“Congratulations to each of the FinancialForce 360s winners and finalists who have used our solutions to create a truly customer-centric business. We are extremely impressed by the quality of this year’s submissions and the commitment demonstrated by each to transform their organization using FinancialForce.com,” said Jeremy Roche, president and CEO of FinancialForce.com. “Our customers inspire our innovative approach to ERP. Community 2.0 opens up their extensive knowledge and brings to the surface their ideas and experience. It not only brings us closer to our customers, it also brings them together, to learn from each other.”
FinancialForce 360s Customer ExcellenceAwards
In addition to Roche, this year’s 360s Customer Excellence Awards panel of judges includedKevin Roberts, GM of platform and alliances at FinancialForce.com; Mike Rosenbaum, EVP of Platform at salesforce.com and FinancialForce.com Board member; and Phil Wainewright, a technology industry thought leader and co-founder of Diginomica. The judges selected winners in seven categories:
FinancialForceFinancial Management Excellence
Winner: INTO University Partnership
INTOUniversity Partnership implemented FinancialForce Financial Management to optimize, standardize and centralize processes and procedures, ensuring allLegal Entities operate in the same manner, with the same guidelines and base data.
FinancialForceProfessional Services Automation (PSA) Excellence
Netsmart implemented FinancialForce PSA to gain better insight into the business at the executive level and measure utilization and other important performance metrics.
FinancialForceHuman Capital Management (HCM) Excellence
With FinancialForce HCM, Ashoka made employee goals transparent across the organization to break down walls and silos to do more seamless work, increase transparency and accountability across the entire organization.
FinancialForceSupply Capital Management (SCM) Excellence
Winner: Image Uniforms
Using FinancialForce SCM, Image Uniforms gained the ability to track a large and diverse supplier and distribution network, which was impossible to track on paper.
Winner: Jacobus Consulting
With FinancialForce ERP, Jacobus Consulting’s executive team has been able to obtain a richer set of information to better manage and monitor the entire business.
OpenSymmetry has utilized FinancialForce ERP to enhance the customer experience across all customer touch points, providing better visibility throughout its entire global enterprise.
BusinessBreakthrough of the Year
Winner: Milrose Consultants
Using FinancialForce.com, Milrose Consultants manages end-to-end business processes on a single, unified platform. The seamless integration between sales, fulfillment and invoicing has eradicated a host of errors and delay while increasing employee collaboration.
FinancialForce.com launches Community 2.0
As demonstrated by the 360s winners, FinancialForce.com customers have successfully implemented FinancialForce solutions to improve their bottom line.The new FinancialForce Community 2.0, a collaborative portal for FinancialForceERP customers, will bring customers together to share their expertise and exchange best practices. Integrated with Salesforce Chatter, FinancialForceCommunity 2.0 allows customers to weigh-in on product roadmaps and create customer groups based on interest, expertise and profile. Customers can also view on-demand training and interact with FinancialForce.com experts.FinancialForce Community 2.0 is an initiative under FinancialForce.com’sCustomers for Life program, a strategic new arm that brings together all customer-facing departments. Customers for Life will encompass customer success, support and consulting, and will play a central role in nurturing existing and future customer relationships.
FinancialForce.com delivers ERP at Customer Speed™. Built on the Salesforce1 Platform, FinancialForce ERP equips customer-centric businesses with a unified cloud platform and all the applications necessary to grow both the top and bottom line. Our Financial Management, Human Capital Management (HCM), Professional Services Automation (PSA), and Supply Chain Management (SCM) apps allow businesses to increase the speed in which they operate and be more responsive along every touch point of a customer’s journey. Founded in 2009 and headquartered in San Francisco, FinancialForce.com has received funding from UNIT4 and salesforce.com.
To learn more please follow us on Twitter @FinancialForce, visit our Facebook page or visit: financialforce.com.
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Director of Public Relations