San Francisco, CA – January 18, 2017: FinancialForce today announced that Cincinnati Bell Inc. (NYSE:CBB) is now live on FinancialForce Professional Services Automation (PSA), with 1,400 employees already achieving time savings and productivity gains from the app. The majority of these users work remotely and are using FinancialForce for instant on-the-go time and expense entry.
FinancialForce’s Enterprise Resource Planning solution enables customers like Cincinnati Bell to take advantage of multiple benefits:
- Remote employees can update their hours in real time without having to log on to the company network or access a Virtual Private Network.
- Managers can be strategic, efficient, and accurate when assigning projects to employees in the field.
- The platform supports automated, robust, and continually updated customer data entry across the board.
Cincinnati Bell depends on a collaborative and connected workforce to support its customers throughout Greater Cincinnati. FinancialForce’s flexible, cloud-based PSA solution complements Cincinnati Bell’s mission to provide world-class customer service.
“FinancialForce is helping us make fast decisions, and helping our employees maximize their time,” said Kevin Murray, Senior Vice President and Chief Information Officer at Cincinnati Bell. “We expect our utilization to increase and are looking forward to exploring how FinancialForce can help us streamline processes further, better serve customers, and grow as a company.”
About Cincinnati Bell Inc.
With headquarters in Cincinnati, Ohio, Cincinnati Bell Inc. (NYSE:CBB) provides integrated communications solutions – including local and long distance voice, data, high-speed Internet and video – that keep residential and business customers in Greater Cincinnati and Dayton connected with each other and with the world. In addition, enterprise customers across the United States rely on CBTS, a wholly-owned subsidiary, for efficient, scalable office communications systems and end-to-end IT solutions. For more information, please visit www.cincinnatibell.com.
Founded in 2009, FinancialForce is the leading Cloud ERP vendor with apps built entirely on the Salesforce Platform. The company’s Financial Management, Professional Services Automation (PSA), and Human Capital Management (HCM) offerings provide services-centric businesses with a platform that organizes sales, services, finance and HR entirely around their customers. Headquartered in San Francisco , FinancialForce is backed by Salesforce Ventures, Technology Crossover Ventures, Advent International and UNIT4. For more information, visit financialforce.com.