Industry leaders team up to eliminate borders between the front and back office. Companies embrace cloud applications to improve responsiveness, profitability.
San Francisco, CA – June 5, 2013: FinancialForce.com, the cloud applications company, and Bluewolf, the first global business consulting firm born in the cloud, today announced a strategic global partnership. Together, Bluewolf and FinancialForce.com will help companies access and improve visibility into data that speeds bookings-to-billing cycles and enriches customer engagement.
As the business imperative for a 360° view of customers becomes greater, organizations are challenged to consolidate information across disparate customer relationship management (CRM), back office and supply chain applications. Bluewolf and FinancialForce.com will address this issue by providing cloud-based applications and services to joint customers that eliminate the borders between the front and back office. This will allow companies to organize as teams around their customers, instead of internal departmental structures.
“Rather than invest in the maintenance of rigid, on-premises systems, the cloud frees us to focus on customizations and innovations that meet customer needs and create a first-mover advantage in the market,” said Jonathan Adlerstein, CIO of Plymouth Rock Energy. “Working with Bluewolf and FinancialForce.com, we have integrated our sales, customer care, marketing and billing information in the cloud, enabling employees at every level to own any customer interaction.”
Two areas of focus for the Bluewolf and FinancialForce.com partnership will be media billing and general accounting processes.
“Billing reconciliation is a problem for online media companies as most back office systems used to manage ad billing are unequipped to handle changes in orders and invoices. This can result in long billing cycles, unacceptable Days Sales Outstanding (DSO) and in some cases, lost revenues,” said Jeremy Roche, president and CEO of FinancialForce.com. “FinancialForce.com’s Media and Accounting offerings coupled with Bluewolf’s expertise in the industry will make us the go-to team for customers seeking a proven end-to-end solution.”
As partners, FinancialForce.com and Bluewolf will provide customized and scalable cloud-based billing solutions that reduce the time it takes organizations to send invoices, resulting in a faster turnaround on receivables.
“Companies can no longer sustain the 3x investment required to attract new business. Instead, they need to drive more business and higher value deals from existing customers,” said Eric Berridge, co-founder and CEO of Bluewolf. “Giving employees access to the right information at the right time improves efficiency, while enhancing customer engagement—ultimately maximizing competitive advantage and profitable growth.”
FinancialForce.com is the cloud applications company. We build the #1 Accounting, Professional Services Automation and Billing applications on the Salesforce Platform. We serve fast-growing organizations and dynamic enterprises, helping them to align Finance, Sales and Service in a way that enables profitable growth. We are backed by two of the biggest and best players in the business, UNIT4 and salesforce.com.
Bluewolf is a global business consulting firm. Companies across the world choose Bluewolf to help them engage their customers and drive more sales. As the first global business consulting firm born in the cloud, Bluewolf’s strategic consulting, implementation, training, and cloud management services realize business outcomes in weeks, not years. Our proven Agile Business Transformation methodology helps clients rapidly innovate their business processes and technologies to get closer to their customers. And our people are recognized for having the competencies and entrepreneurial energy to shape agile, customer-obsessed enterprises that sustain profitable growth in competitive markets. To learn more, visit www.bluewolf.com or connect with us on Twitter, Facebook, LinkedIn and YouTube.
Director of Public Relations