Profit driver 3: Resources

How does your resource management impact profit?

The IT industry has gone virtual: In the products and services it develops; how they are sold; their delivery; ongoing support; even their resources. Staff now work remotely, either from home, a hot desk or at client premises. More contractors are used to keep costs down and offshore resources are routinely deployed on all aspects of software development, hardware manufacture and outsourcing projects.

The drive to a virtual enterprise is driven by profit yet, unless the resource pool is managed efficiently and effectively, the opposite can happen: Demotivated staff. disenfranchised partners; unhappy clients.

And eventually profit destruction.

High performing IT Services organizations manage their resources more intelligently, integrating the sales pipeline with the resource schedule, creating accurate subcontractor and employee profiles, pursuing a resourcing strategy that fits their business model be it centralization, locally-based, by horizontal skill set or even creating centers of excellence to maximize returns and share best practice amongst the talent pool.

Intelligent resourcing leads to persistent profitability.

It’s time to profit

Our IT clients achieve persistent profitability through our Professional Services Automation system that allows for sales pipeline integration with resource scheduling and capacity planning. All on one platform. It gives them:

• Greater visibility of the sales pipeline so that they can generate a realistic forecast for current and future resource needs
• Up to date skill and preference profiles for the entire resource base ensures the right skill set is aligned with the correct project
• Ability to centralize resource scheduling and prevent resource squatting by geography or practice
• Ensure key members of staff are fairly rotated across projects to broaden their experience and fulfill personal development paths
• Centralized management of their recruitment strategy with better matching of need to available talent be it staff or subcontractors