You can log a case via FinancialForce.Community, email, telephone or fax. FinancialForce.com professionals are trained to a high standard in all our products and are ready to deliver the support you need.
How it works
Once you log a case, it will be allocated to a Support team member for prompt attention. For our Standard Success Plan, we aim to be back in contact with you within 48 business hours of your initial enquiry. For customers on one of our Premier Success Plans, you’ll get a fast-track response within just 2 business hours by phone or email.