FinancialForce.com is pleased to provide you a complimentary copy of the 2012 SPI Benchmark Maturity Model, an exhaustive research report on business trends and best practices in the Professional Service industry.
Based on SPI’s PS Maturity Model,™ the study focuses on five Service Performance Pillars™:
Leadership – Vision, Strategy and Culture
Client Relationships
Human Capital Alignment
Service Execution
Finance and Operations
This year’s survey includes best practice information on over 216 professional services organizations including those performing services in Software; SaaS; Hardware and Networking; IT consulting; Management consulting; Accounting; Marketing and Advertising; Architecture and Engineering and many other service sectors.
As part of the study, SPI analyzes how the best 10% of firms operate, allowing you to compare how your firm stacks up. It includes:
The latest trends in the professional services sector
Which are the top performing professional services firms and why
Market expectations over the coming months and years
