Aligning Sales and Services for growth with Professional Services Automation on Force.com
In this webinar Jeanne Urich, MD of Service Performance Insight (SPI) Research and Patrick Kearney, VP, Professional Services at Perceptive Software describe:
- How CRM and PSA integration drives company growth
- Key highlights and trends of the SPI Research, 2011 Professional Services Maturity Benchmark report
- The secret sauce from one of the highest performing firms in the study. Perceptive Software, Inc. have been ranked as one of the Top 5% of firms that significantly outperformed their peers and the benchmark average with almost double the revenue growth and 258% higher net profit.
- Read more in this SPI whitepaper: The New Growth Engine – Sales and Service Alignment [PDF]
Recorded: 20 April 2011