Customer testimonial: Perceptive Software
David Eagan, Director of Professional Services International at Perceptive Software talks about the impact of FinancialForce PSA on his organization:
- Faced challenges that Sales & Services were poorly aligned, their existing systems couldn't cope with the growth or the complexity of customers’ requireme nts.
- Since using FinancialForce PSA they can see the scheduled and unscheduled back log at any time, and have a consistent approach to reporting as the company continues its growth.
- The admin has been removed from David’s job allowing him to spend valuable time with his resources on their projects.
- The implementation was successful because the FinancialForce.com people understood Perceptive Software’s business and its requirements of the application.