It’s great news when the deal closes but if your billing process is inefficient or error prone your customers will quickly become frustrated, your payments will be delayed and disputes can be frequent. FinancialForce Billing generates invoices directly from the data you’ve already prepared on the Salesforce Platform and transforms your billing into a streamlined, efficient error free process. Customer satisfaction will be raised and cash flow improved.
FinancialForce Billing gives you the tools to automate your billing process, making sure that what your customer ordered is exactly what you invoice. Take the heavy lifting out of your invoicing process by eliminating manual intervention, automatically send bills to your customers and reduce the time it takes to get paid.
Now you can manage your ordering, invoicing, cash application and collections activity on a single, shared platform. Your sales, customer service and delivery teams get full visibility to customer billings which improves customer service, reduces disputes and means everyone can contribute to the collections process.
FinancialForce Billing can turn any activity tracked on the Salesforce Platform into a bill using simple point & click mapping of source object fields to fields on your desired invoice. Opportunities, service cloud cases, orders in 3rd party AppExchange applications or even your own custom objects can be used to generate bills without rekeying. Accounting entries are automatically generated allowing simple integration to legacy ERP or instant update within the FinancialForce Accounting app.
Hear David Fordham of CloudSense Ltd, on how they have improved opportunity to cash process.