FinancialForce Professional Services Automation (PSA) is the number one PSA application on Salesforce Platform, the number one cloud application platform. Some of the best service companies in the industry are leveraging the FinancialForce PSA solution to help them achieve dramatic results quickly and gain competitive advantage definitively.
The results speak for themselves.
Sales and services teams work in the same system, using the same information in a collaborative working environment when using FinancialForce Professional Services Automation (PSA). Processes flow naturally from sales to services, yet both teams have complete visibility to the whole project life cycle.
The concept for success in the services business is simple: the more resources you bill, the more money you make. The reality is not so simple. How do you know your utilization? How can you maximize utilization when your sales team oversells and your services team can’t keep up with commitments? Or worse, your service team is stuck doing unbillable work to meet those commitments. How can you ever stay ahead of the curve, when you have a pipeline of impending projects that you can’t plan for, or “just in case” staff sitting on the bench?
FinancialForce PSA can help.
When Services and Sales do not communicate bad things happen. All too often sales makes commitments that the services teams are not equipped to deliver. Service professionals end up as jugglers’ and firemen instead of focusing on delivering. And even worse, disjointed communication from sales and services confuses the customer and often results in dissatisfaction.
FinancialForce PSA delivers the solution.
How much value do you deliver to your customers by managing project tasks, spreadsheets, and Gantt charts? The reality is “not that much”. These activities only provide value indirectly. It’s the tasks and people producing high quality results on time and on budget, that delivers true value. And FinancialForce PSA is working to make that easier with social project management.
FinancialForce PSA gets you social.
Director of Professional Services on the benefits of FinancialForce PSA.
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