FinancialForce Professional Services Automation (PSA) is the number one PSA application on Salesforce Platform, the number one cloud application platform. Some of the best service companies in the industry are leveraging the FinancialForce PSA solution to help them achieve dramatic results quickly and gain competitive advantage definitively.
The results speak for themselves.
Sales and services teams work in the same system, using the same information in a collaborative working environment when using FinancialForce Professional Services Automation (PSA). Processes flow naturally from sales to services, yet both teams have complete visibility to the whole project life cycle.
The concept for success in the services business is simple: the more resources you bill, the more money you make. The reality is not so simple. How do you know your utilization? How can you maximize utilization when your sales team oversells and your services team can’t keep up with commitments? Or worse, your service team is stuck doing unbillable work to meet those commitments. How can you ever stay ahead of the curve, when you have a pipeline of impending projects that you can’t plan for, or “just in case” staff sitting on the bench?
FinancialForce PSA can help.
When Services and Sales do not communicate bad things happen. All too often sales makes commitments that the services teams are not equipped to deliver. Service professionals end up as jugglers’ and firemen instead of focusing on delivering. And even worse, disjointed communication from sales and services confuses the customer and often results in dissatisfaction.
FinancialForce PSA delivers the solution.
How much value do you deliver to your customers by managing project tasks, spreadsheets, and Gantt charts? The reality is “not that much”. These activities only provide value indirectly. It’s the tasks and people producing high quality results on time and on budget, that delivers true value. And FinancialForce PSA is working to make that easier with social project management.
FinancialForce PSA gets you social.
PSA provides complete management of your professional services business.
2013 Vertical Market Trends in Professional Services
Learn how to increase utilization of your services team
Learn the 5 easy steps to building a successful Services plan.
Learn how to gain a 360˚ view of your entire Service Delivery Lifecycle
Learn the key ways to increase Services revenue
Learn the 6 Professional Services trends for success
Choosing tools for success in Professional Services
Learn how to balance selling with delivering in 2012.
Aligning Sales and Services for profitable growth.
Advantages of Social Media in Professional Services Firms.
How to achieve higher bill rates and increased utilization.
How your professional services team can "get social" - with Salesforce Chatter.
How to get your billable utilization going in the right direction.
SPI and Perceptive detail benefits Sales and Service alignment.
Why cloud based professional services organizations are more profitable.
Director of Professional Services on the benefits of FinancialForce PSA.
6 Jun '13 1:00pm BST Cloud Power Series
11 Jun '13 1:00pm BST Cloud Power Series
12 Jun '13 2:00pm BST FinancialForce PSA demonstration webinar [UK]
19 Jun '13 10:00am PDT FinancialForce PSA demonstration webinar [US]
15 May '13 FinancialForce.com Achieves Record Quarter; Announces Office Expansion Plans [Press release]
15 May '13 Tooting Our Own Horn? Maybe Just a Little Bit by Sandra Lo [Blog]
14 May '13 Q&A with Cindy Shibutani, Inside Sales Manager by Sandra Lo [Blog]
10 May '13 It's all about customers - Salesforce Customer Company Tour recap by Liz Schofield [Blog]
8 May '13 Breaking Down Internal Silos by David Schach [Blog]
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