Information Risk Management Plc (IRM) is a vendor-independent information security consultancy with 10 years' experience working with large enterprises, helping our clients identify and mitigate the risks inherent in today's increasingly interconnected business environments. Today, their portfolio includes a wide range of technical assurance services, complemented with a wealth of security management and risk assessment options, covering the full spectrum of our clients' information security requirements.
Both PSA & FFA have help facilitate and underpin IRM's business transformation programme. We have been using Financial Force for over two years now and it increasingly supports more areas of our business as we develop the applications further. The key benefit to us have been the standardisation of our end to end processes from creating the original sales opportunity in SalesForce through managing the project through to billing and being paid by our customers. We have derived numerous benefits over the journey the key ones being visibility of where the business is at any point in time and improving our invoicing cycle by over 2 weeks. We have also successfully developed real time dashboard reporting and the integration of the project assignments with Microsoft exchange. During our two year journey FinancialForce has also facilitated the integration of two foreign subsidiaries and a completely new business stream. Overall we are very happy with the results from both PSA & FFA and how it has supported in us in reshaping our business. We are always finding new areas of functionality within the application to deploy. Working with FinancialForce has always been a pleasant experience and the complacence of their resource can only be commended. Large or small I would say Go for it.
Richard Jarvis, CFO
Information Risk Management Plc
Blackbaud Inc provides on-demand software and services that enable nonprofit organizations (NPO) to raise funds, influence public policy, and support their missions by leveraging the Internet to build relationships with constituents in North America. It offers Constituent360 platform, an online constituent relationship management (eCRM) solution, which includes a suite of on-demand software modules for fundraising, advocacy, email marketing, and Web content management.
I would highly recommend FinancialForce PSA. We’ve been with them since 2009, and it has dramatically changed our professional services business. We can now accurately report on utilization, burn rate, and plan for capacity. Because it’s Salesforce native, it is directly linked with our Sales Opportunities and the products our customers purchase, and we can measure our delivery effectiveness per product line. We’ve also had great success with FinancialForce PSA because of its flexibility and ease of customization; we automated our monthly revenue recognition and greatly reduced time spent on time card approval. Their customer support is fantastic as well. This would be my recommendation for any PS shop which relies on Salesforce.
Kendrick Gibson, Business Application Programmer
Blue Shield of California Foundation, an independent member of the Blue Shield Association, is a not-for-profit health plan dedicated to providing Californians with access to high-quality health care at an affordable price. Its pledge is that if it earns more than two percent net income in any year, it will return the difference between what is earned and the two percent to its customers and the community.
Using FinancialForce Accounting has allowed us to speed up our AP process. It’s more automated, more efficient and we are able to get it done at least 1 day earlier.
Scott Travasos, CFO
Blue Shield of California Foundation