Real-time collaboration across your organization
Chatter is an innovative collaboration tool developed by Salesforce.com that brings Facebook- like social networking tools to a business setting. The FinancialForce Chatter integration enables more frequent and effective collaboration across your organization on any business issue, such as sales opportunities, customer account changes or service problems, in order to achieve the best outcome and avoid costly disputes or payment delays. It will move your finance professionals from the back office into the heart of the business, enabling them to get involved in conversations earlier to solve problems and improve customer service.
There are plenty of examples of how this can improve proactive collaboration, including:
- Solving overdue payment issues faster by collaborating with sales and service teams
- Sales working with Finance on large bids to ensure best payment structures
- Speeding up month end close by collaborating to gather information
- Collaborating with operational departments on vendor issues
FinancialForce Chatter integration is available to any FinancialForce.com customer with Chatter enabled in their salesforce application (org).